BASICS

FAQ

 

How is my price determined?

Your price is determined by the cost of the  garment style you choose, quantity of garments ordered, how many print locations desired, design/separations needed, and screen/ink fees (if any).

 

What is the "Headliner Pricing Program"?

The Headliner program is our way of keeping prices simple and fair to the bands that we work with. Most companies base order prices off of a color matrix as well as quantity and locations with variables that are a bit overwhelming at first glance. Our Headliner program is simple and to the point. With no additional fees for adding colors to your print.

 

What is your standard order turnaround?

Our standard turnaround time is 7-10 business days for new design orders. Design reorders have a standard turnaround of 5-7 business days. Icon reorders have a standard turnaround of 72 hours. Turnaround times do not include shipping.

 

Do you offer a Rush Service?

We do. Rush orders will be subject to a rush fee based upon turnaround time. Our rush fee is 10%  per day outside of our standard turnaround time. Rush jobs will be assessed on a case by  case basis dependent on Blacksheep’s current workload and the feasibility of the delivery date required. Example, If you would like your order 3 days earlier than our standard turn around a 30% charge of the gross amount will be added to the total order cost. Not all rush orders will be accepted.

 

If I place a reorder do I have to re-submit artwork?

We keep a copy of your design archived, so no reason for art resubmission. Reorders are quick and easy and receive an expedited standard turnaround.

 

What File format does my design need to be in?

We prefer files in AI, EPS, or PDF format. If those files are not available we recommend high resolution files 300 dpi or larger in the following formats: PSD, TIF, or JPG.

 

What is your order minimum?

Our order minimum is 36 pieces. For more details please see our Pricing page.

 

Can I order different color or style garments on my order?

If we are using the same screens and the garment is of a similar material blend you can mix the garments on an order. However, the order minimum must be met with one garment before changing styles. If your order requires an ink color change additional fees may apply.

 

Can I supply my own blanks?

No. We prefer printing on blanks that we source ourselves. Going against industry standards, Blacksheep does not mark up standard garment prices set by our vendors so let us do the leg work. No mark-up gauranteed.